Showing posts with label intellectual property. Show all posts
Showing posts with label intellectual property. Show all posts

Thursday, December 17, 2015

Neutrality in Digital Forensics



December 17, 2015

Neutrality in Digital Forensics

Let’s be honest, everyone has biases about many things in life.  Whether you have a bias against people’s behavior during a full moon or a bias for or against the police in an investigation, biases come in all shapes, sizes and varieties.  Some are politically-motivated, some are based on upbringing, some are rooted in personal experience and some are just ill-conceived notions of behavior or situations based upon a minimal representative sampling.  Regardless of the origin of personal bias, let us also be clear that it has no place in digital forensics.  Period.



Neutrality in Practice

Neutrality is defined as “the state of being unaligned with or supporting any side or position in a controversy.”  The “controversy” we would generally be referring to in digital forensics is the legal case or dispute in which we are analyzing digital evidence to prove or disprove a theory – That’s an important distinction to neutrality in itself – to prove or disprove the theory.   You see, when a claim is made, whether it be by the government, another party involved in a divorce or a corporation, the heart of the forensic methodology is to prove whether or not that claim is valid through analysis of evidence.  Unfortunately, my experience (and perhaps my own bias) is that this doesn’t always happen.  

For example, an analysis by the government showing the existence of illicit images on a computer hard drive is in and of itself potential evidence of a crime.  However, some examiners may stop at simply finding and reporting.  But there is often much more to the story.  Where did the images come from?  How did they get there?  Who downloaded or transferred them?  Is the prime suspect the only one who had access to the computer?  What is the overall number of other images (i.e., legal adult images) that exist in relation to the illicit images?  All of these things have the potential to be mitigating and/or exculpatory factors.

I’ve had this discussion with my colleagues in law enforcement multiple times.  The argument on their side always is, that the pictures are there so the suspect is guilty.  My argument is that if you don’t do a thorough enough forensic examination, you could be missing key pieces of evidence that could prove that they are in fact not guilty, which is also your responsibility as a public servant operating under good ethical principles.  I have worked these cases from both “sides” and I can say that I did not appreciate this until I left government work.  I will also say that the evidence and analysis much of the time shows that the suspect was, in fact, guilty.  But that doesn’t mean that we should assume they are always guilty and start cutting corners.  That’s a slippery slope from which we will all have trouble recovering.



Neutrality is key in these examinations, but I also understand it’s difficult.  As a law enforcement investigator, I was once charged with writing a search warrant for electronic evidence and conducting a forensic examination based upon very anecdotal information, only some of which could be substantiated.  My supervisors were convinced that the suspect was guilty and I did my due diligence on the case, ensuring that I was thorough and remained neutral.  In the end, I found no evidence of their guilt.  Absolutely none.  My supervisors were incredulous.  Did I do something wrong?  Not at all.  I did my job the way it should be done, but unfortunately may not be all the time by everyone.  I remained neutral and with an open mind.  Was this a waste of time and resources?  I’ll let you decide that for yourself.

Neutrality is just as important in non-criminal cases.  Think about how much raw emotion encircles a divorce, especially if there are children involved, yet we must remain neutral.  After all, it could be the utter lack of evidence in an infidelity claim that turns the tide and keeps that family together in the end!  In corporate IP theft or fraud cases, someone’s job, livelihood or reputation is on the line.  The ability to examine the evidence presented with a neutral mindset could make the difference between condemnation and vindication.  So as you can see, neutrality is important to everyone in all cases, regardless of the dispute.

You Found Nothing, Now what?

Whenever we are able to prove the claim through digital forensic analysis, the client (for lack of a better term) is generally quite happy.  However, more than once, I have conducted thorough, thoughtful digital forensic examinations and reported back to the client and/or attorney that I’ve found little or no evidence that supports their claim.  To say that the party on the receiving end of these reports is usually quite surprised would be an understatement.  So now that you didn’t find anything, what are they supposed to do?  There are always alternatives.

First, is there more evidence to examine?  If they are convinced that the suspected activity is ongoing, there may be evidence elsewhere that is not readily apparent and that has not been presented for analysis.  Second, what other corresponding activity is taking place to support the claim and is there an alternative way to get the evidence?  Cliches are cliché for a reason, and there’s usually more than one way to skin a cat.  Finally, if all other avenues have been explored, it may be time to have a very honest conversation about the possibility that the suspected activity is not actually occurring.  This naturally takes more people skills and less technical skills.

Cannot Be Understated

Neutrality as a standard practice and mindset in digital forensic examinations cannot be understated.  I understand the human element, especially in government sectors.  If you see evidentiary guilt over and over again, it’s human nature to fall into a pattern of pushing the digital forensic “easy button” and not looking at the big picture.  But if you do, you are ultimately devaluing your work, your service to the public and your reputation as a forensic examiner.

In some ways, being a private-sector consultant combats this naturally.  Every new client and every new case is a fresh start.  We don’t assume anything, we don’t rush to judgement, we simply let the evidence point us to the facts, which most often leads all parties in the case to the truth.  There’s no denying that we set out in every case to make our clients happy, but not at the expense of neutrality or credibility.  Simply put, it’s not worth money to sacrifice ethics.

Author:
Patrick J. Siewert, SCERS, BCERT, LCE
Principal Consultant
Professional Digital Forensic Consulting, LLC
(Virginia DCJS #11-14869)
Based in Richmond, Virginia
Available Globally

We Find the Truth for a Living!

About the Author:
Patrick Siewert is the Principal Consultant of Pro Digital Forensic Consulting, based in Richmond, Virginia.  In 15 years of law enforcement, he investigated hundreds of high-tech crimes, incorporating digital forensics into the investigations, and was responsible for investigating some of the highest jury and plea bargain child exploitation cases in Virginia court history.  A graduate of both SCERS, BCERT, the Reid School of Interview & Interrogation and various online investigation schools (among others), Siewert continues to hone his digital forensic expertise in the private sector while growing his consulting & investigation business marketed toward litigators, professional investigators and corporations.
Twitter: @ProDigital4n6

Saturday, August 29, 2015

How Digital Forensics Can Help: Intellectual Property Theft Cases



 August 29, 2015

How Digital Forensics Can Help: Intellectual Property Theft Cases

In the second of our series of “How Digital Forensics Can Help” articles, we’ll focus on an area that is most applicable to corporations – Theft of intellectual property.  Intellectual Property (IP) is defined as:

The legal rights that arise from intellectual activity in the industrial, scientific, literary and artistic fields.  This includes works of art, inventions, designs, trade secrets, words, phrases and symbols.



Pro Digital is not just a cool digital forensic firm, it’s also a company that was built from the ground up.  Like many companies, we have proprietary and confidential information that we would not welcome our competitors to have.  Most corporations fall into this category.  Think about your company or companies you know.  There are things that make them different and unique and many times, there’s some blood, sweat and tears (not to mention money) that has been invested over a significant period of time to help separate those companies from others who may claim to offer the same products or services.  This is why intellectual property is so important – It is information that can potentially break a company if provided to competitors.

When Should Digital Forensics Be Used in IP Theft Cases?

In keeping with the best practices of the digital forensic methodology, whenever the slightest potential of an IP theft incident has occurred, a digital forensic consultant should be called immediately.  Many times, these cases end up in some formal legal proceeding.  Also quite often, the custodian of the digital evidence is also a party to that legal action, a circumstance in which an argument could be made that there is a conflict of interest.  Even if that argument isn’t made, it’s best to call in a digital forensic consultant as soon as possible after the theft is detected to ensure they get a look at the evidence in the purest form possible. 

Some cases may require notification of law enforcement, but this can also go both ways.  In many state courts (including Virginia), theft of proprietary information can be handled both civilly and/or criminally.  That means there are remedies in the state law for both types of legal actions.  The decision of whether or not to pursue criminal charges against the suspected thief of the intellectual property is something that should be carefully considered and counseled upon with your attorney(s).  If the decision is still “up in the air”, make sure you choose a digital forensic consultant who is knowledgeable about proper evidence handling and has testified in court as an expert witness (hint: one such consultant writes this blog). 

What Types of Evidence Can Be Useful in IP Theft Cases?

Consider this brief case **example from a recent Pro Digital client:  Acme company provides specialty technical analysis services to corporations and governmental clients.  Acme has been in business for about 10 years and has developed a decent client base through their sales and marketing department over that time.  For the majority of the 10 years, Bob Bouey has been Acme’s Sales Manager, but Bob has been slacking for quite some time and has even been counseled and disciplined for his failure to acquire new customers.  Finally, Bob is fired, but he’s not dumb and saw the writing on the wall.  A few days before he was fired, he transferred the entire Acme customer database to a thumb drive and took that information with him to a competitor, who now has acquired several of Acme’s (former) clients.  Acme’s President finds out about this and files suit.



In this case, we were called by Acme to conduct a digital forensic exam on Bob’s former work computer to see if there was any digital evidence that Bob stole the customer database.  There most certainly was!  We were able to ascertain the date and time of the file transfer, the size of the file, the device onto which the database was transferred and even specific items such as the volume label of the USB thumb drive Bob put the database onto: BOBS FILES.  The FBI calls that a clue.

Cases like these are probably more common than most companies are aware of.  And this is just one example.  In the age where company perks include mobile devices, computers and other cool electronic gadgets which all store high volumes of data, it’s important to also bear in mind that these devices only help to facilitate the potential theft of information… and they all contain digital evidence when that happens.

Digital Forensics in IP Theft Case Tips

So now that you know what types of evidence are potentially accessible in your IP theft case, what should you do to help ensure the most benefit your case?  Here’s some tips about how to maximize effectiveness in IP theft cases:

·       If a problem employee is identified, start your documentation EARLY
·       Identify what digital items are most vital to the operation of your business and keep an open mind about how that may be exploited
·       If an intellectual property theft is suspected…
o   Secure and lock-down any and all equipment used by the suspected thief immediately
o   Make sure remote access is shut off, including any back doors
o   Call a Digital Forensic Consultant and schedule a meeting as soon as feasible
o   If criminal charges will be sought, notify law enforcement as soon as feasible
o   Be aware that you may be without the computer or mobile devices used by the suspected thief for the duration of the examination and litigation

Digital devices are ubiquitous in our work and personal lives.  Tech has interwoven itself into everything we do for better productivity, entertainment and communication.  Because of this, it’s also best practices when an employee or associate is thought to be unhappy at work to assume that some sensitive and/or proprietary information will be absconded at some point before their access is cut off.  By keeping this in the back of your head, you already start to increase your effectiveness in response to any suspected IP theft and set the stage for a better outcome in partnership with your Digital Forensic Consultant.

**For confidentiality, the names of the company and former employee were changed in this example**

Author:
Patrick J. Siewert, SCERS, BCERT, LCE
Principal Consultant
Professional Digital Forensic Consulting, LLC
Based in Richmond, Virginia
Available Globally

About the Author:
Patrick Siewert is the Principal Consultant of Pro Digital Forensic Consulting, based in Richmond, Virginia.  In 15 years of law enforcement, he investigated hundreds of high-tech crimes, incorporating digital forensics into the investigations, and was responsible for investigating some of the highest jury and plea bargain child exploitation cases in Virginia court history.  A graduate of both SCERS and BCERT (among others), Siewert continues to hone his digital forensic expertise in the private sector while growing his consulting business marketed toward litigators, professional investigators and corporations.
Twitter: @ProDigital4n6