Saturday, February 20, 2016

Clash of the Titans: Apple vs. The U.S. Government



February 20, 2016

Clash of the Titans: Apple vs. The U.S. Government

I’ve had many spirited discussions and read many thought-provoking articles since the Federal Magistrate ordered Apple to cooperate (even more than they already have) with the FBI in the investigation of alleged San Bernardino terrorist Sayed Farook and his locked iPhone 5c.  Most of the arguments on both sides of the issue are compelling.  I’m not here to make a case as to whether or not Apple should comply with the order or fight the legal battle, rather to bring out some points I haven’t read to date about the case.

The Legal Precedent

Research of the legality of the Government’s order yields invocation of the All Writs Act for justification of the order.  The All Writs Act was enacted in 1789, long before technology was even a glimmer of what it is today.  In a nutshell, the Act allows the Government to compel a private business to utilize measures already in place for benefit of the Government’s use with a valid court order.  The emphasis on the previous sentence is purposeful because, if we take Apple CEO Tim Cook at his word, they do not already have the means to do what the order dictates they do.  This is no doubt (at least part of) the legal grounds upon which the attorneys at Apple will stand in their challenge of this order.  If they judge Cook and Apple’s current abilities as truthful, the judgement may be clear.

The Value of the Data

Let’s be clear about the circumstances of this case:  The suspects are dead.  There are no civil or criminal charges to be brought upon them in order to bring them to justice.  That fact alone makes the information the FBI is seeking much more in the realm of intelligence vs. evidence.  While it’s true that evidence of other conspirators or plans may exists on the phone, it is likely that the value of the data which the FBI seeks falls much more in the intelligence category than it does evidence.  This is an important distinction.  If the FBI were seeking to gather evidence to prosecute two imprisoned would-be terrorists for their heinous crimes, the value of the data would be unquestionable and Apple would arguably have a moral responsibility to comply.  However, the intelligence on the phone is largely speculative.  In fact, all reports suggest the data would amount to a month and a half worth of intelligence because the FBI has already lawfully obtained the iCloud backup of Farook’s phone.  So to be clear, the FBI is speculating that roughly 45 days worth of additional data may unlock the keys to further plots, actors, etc.  Is that a reasonable investigatory conclusion or a fishing expedition?



The Mobile Forensic Implications

Consider that if Apple does what the order states, they are altering the data on the phone, which is in direct conflict of accepted forensic methods & practices.  Yes, I know that in mobile forensics the data is often altered a very minimal amount to allow us to access it, but let’s say that the order is successful and Apple performs this data-altering procedure and the data leads to a criminal charge or charges.  Now, the agents who performed this extraction to get this evidence need to defend their actions in court.  How do you defend something that’s never been attempted before?  Further, the procedure needs to be replicable by other practitioners in the field and validated.  Is that possible in this case?  At the heart of it, what is the difference between what the Court Order is dictating and a simple jail-break of the iPhone?

These points touch on just a portion of any number of legal scientific arguments that call the procedures dictated within the order at least somewhat into question.  As my article Read This Before You Use the IP Box states, getting the data at all costs isn’t necessarily in the best interest of digital forensic science or practice.

The Responsibility of the Data

At the heart of many arguments I’ve read is Apple’s “moral responsibility to society” to do what some dictate is the “right thing”.  But what is mostly overlooked is the fact that Farook was a government employee and his phone was a government-owned phone.  Perhaps the true responsibility lies upon the government employer to have put measures into place to allow access to the device at an enterprise level so this large legal-tech battle wouldn’t have to be taking place, further costing tax-payers and Apple millions of dollars.  Just some food for thought.

Sadly, whomever was in charge of the issuance of those devices at Farook’s workplace didn’t have the foresight to put those measures in place.  It would be interesting to see if the same organization has since put appropriate measures and policies into place for their issued smart phones or if they have moved on, not learning from their mistakes.  There is no ‘chicken and egg’ argument here.  The ultimate responsibility for access to that device and data lies with Farook’s employer and they failed at that responsibility.

The Perfect Storm

It is fairly likely that the legality of the Court Order will ultimately be argued and decided by the Supreme Court of the U.S. (SCOTUS).  Unfortunately, this case has come about in a period of political and institutional upheaval.  Not only are we in the midst of a very contentious Presidential race, but to add to the fervor, Justice Antonin Scalia has died and the filling of his seat on the SCOTUS is very much in question.  I will not speculate how Scalia would have ruled in this case, but I will put forth that his voice would most certainly have been heard.  Will the next SCOTUS Justice’s voice be heard just as much?  Will they have just as much of an impact?

Interestingly, in my observance of this debate, I’ve seen where people from both sides of the political spectrum have weighed in with unexpected opinions.  It seems that the issue boils down to personal privacy vs. Government overreach.  Who knows, perhaps this is one case where the “D” or “R” next to your representative’s name won’t have as much meaning as their personal philosophy & beliefs about privacy and the role of government.

Clash of the Titans

There’s an old adage when it comes to challenging the Government: “You can’t fight City Hall”.  In case you don’t already know, this is because the Government has unlimited resources to fight any case they choose.  Most people I know, even in popular/celebrity culture, do not have unlimited resources.  But Apple isn’t a person, it’s a company, and one of the largest (if not THE largest) in the world.  They have resources.  Billions and billions of dollars in cash to fight this fight.  I predict this will be the seminal legal-tech case of our time.  There will be others, but no other case presents the challenges of modern technology, the power it harnesses and the privacy concerns it brings about vs. the purported “common good” that the government strives to provide.

Just like many other bloggers and pundits have speculated that Apple can do what the order calls for “in 30 seconds”, I’ve heard from insiders that the FBI already has the ability to bypass the passcodes on i-Devices.  Is it true?  Perhaps not.  But if it is, that means the U.S. Government is using this case to make a statement.  It means this is a calculated strategy on the part of the U.S. Government to challenge and, as I’m sure they hope, make an example of Apple.  It would also mean that they are taking up a large legal battle under false pretenses.

There’s another old adage that may be appropriate:  “If you’re going to strike at a King, strike to kill!”  Even if Apple loses their fight in the order, they will have made a stand for what they believe in as a business and a service provider.  Even if they lose, they win because they will have conducted a very public, very powerful battle against the biggest titan of them all.  The Government can’t strike to kill Apple because they are kings in their industry.  

Either way, this will be an interesting battle to say the least.  This Digital Forensic practioner will be watching with great interest as the arguments unfold! 


Author:
Patrick J. Siewert, SCERS, BCERT, LCE
Principal Consultant
Professional Digital Forensic Consulting, LLC
Virginia DCJS #11-14869
Based in Richmond, Virginia
Available Globally

We Find the Truth for a Living!

About the Author:
Patrick Siewert is the Principal Consultant of Pro Digital Forensic Consulting, based in Richmond, Virginia.  In 15 years of law enforcement, he investigated hundreds of high-tech crimes, incorporating digital forensics into the investigations, and was responsible for investigating some of the highest jury and plea bargain child exploitation cases in Virginia court history.  A graduate of both SCERS, BCERT, the Reid School of Interview & Interrogation and various online investigation schools (among others), Siewert continues to hone his digital forensic expertise in the private sector while growing his consulting & investigation business marketed toward litigators, professional investigators and corporations.
Twitter: @ProDigital4n6

Tuesday, February 9, 2016

Please nominate Pro Digital Forensic Consulting for DIGITAL FORENSIC BLOG OF THE YEAR

February 9, 2016

Friends,

As many of you (over 20,000) have enjoyed the articles posted on this blog page in 2015, we are humbly asking for your support in nominating the Pro Digital Forensic Consulting blog as DIGITAL FORENSIC BLOG OF THE YEAR for the 2015 Forensic 4:cast awards.

We started off 2015 with a bang by challenging billionaire Mark Cuban and his claims that the data from his "private" mobile app, Cyber Dust "never touches a hard drive.  We followed that up with stories from the field and real-world case studies that were re-posted by the likes of Guidance Software and the Forensic 4:cast site itself.  By the end of 2015, we had over 20,000 hits on the blog in just 12 months! All of the content is original and we work hard to keep it timely and relevant (and not too geeky).

Now, we're asking for you to simply nominate our little blog to be recognized in the field.


Here's the link to nominate. Please make sure to list the blog name as the PRO DIGITAL FORENSIC CONSULTING BLOG:   https://forensic4cast.com/forensic-4cast-awards/


Thank you so much in advance for your nomination.  With your help and a little bit of hard work, we might just make a difference!

Onward!



Author:
Patrick J. Siewert, SCERS, BCERT, LCE
Principal Consultant
Professional Digital Forensic Consulting, LLC
Virginia DCJS #11-14869
Based in Richmond, Virginia
Available Globally

We Find the Truth for a Living!

About the Author:
Patrick Siewert is the Principal Consultant of Pro Digital Forensic Consulting, based in Richmond, Virginia.  In 15 years of law enforcement, he investigated hundreds of high-tech crimes, incorporating digital forensics into the investigations, and was responsible for investigating some of the highest jury and plea bargain child exploitation cases in Virginia court history.  A graduate of both SCERS, BCERT, the Reid School of Interview & Interrogation and various online investigation schools (among others), Siewert continues to hone his digital forensic expertise in the private sector while growing his consulting & investigation business marketed toward litigators, professional investigators and corporations.
Twitter: @ProDigital4n6

Saturday, January 23, 2016

Customer Service in Digital Forensics



January 23, 2016

Customer Service in Digital Forensics

My first jobs as a teenager were in customer service.  The brief first foray into the world of customer service was at an amusement park, which ironically, was anything but amusing.  After 3 months there, I transitioned to a retail environment where I worked for several years and into college.  You might be surprised to learn that the transition from retail customer service to public service in law enforcement was not all that much of a leap.  The biggest overall difference is the personal danger aspect.



After leaving law enforcement to start my own digital forensic consulting company, I find that many of the lessons, skills and techniques I learned working in a retail environment serve me quite well in dealing with attorneys, clients and the general public.  This is an intangible that I propose often gets lost among both governmental and private sector digital forensic practitioners.  We all have customers -- from the crimes against person detective to the special agent accountant to the corporation who feels they’ve been the victim of intellectual property theft.  The natural tendency is for us to treat our customers like they need us.  They need our skills, our knowledge and our expertise to help analyze, interpret and explain what may have been going on in their cases.  But the truth is, we need them at least as much!


Customer Service in the Public Sector

For my friends & colleagues in the government sector, this can sometimes be a far leap.  You see, the reality is that many in public service don’t really have a sense of service at all.  Yes, that comment will undoubtedly bristle some of my public sector friends, but deep down, they all know it’s true.  There are folks working for the government that are there to pick up a steady paycheck, get decent benefits, not really caring to be pushed or challenged and doing (almost) as little as possible.  This article is not for them.

My purpose in this article is to refresh the sense of service of those in the government who enjoy their job and enjoy the rewards that come with doing a good job, even if it’s not always (or ever) recognized.  The homicide detective who brings you a cell phone or computer of a suspect is your first-line customer.  Without him, your job doesn’t exist and trust me, if no one is bringing you work, your superiors will eventually recognize that and start to re-evaluate your job.  Sometimes, even the most dedicated public servant sighs and gnashes his teeth when the detective (who sometimes fits the category in the previous paragraph) brings you evidence and wants you to solve his case for him.  But think about why you got interested in this field in the first place.  Think about what drives you and challenges you.  No two cases are the same.  Maybe this case will be the one in which you’ll be able to write a case-study or learn a new technique.  Maybe you’ll discover evidence that will lead to the rescue of a child or the arrest of a sexual assault suspect.  And while it’s true that the investigators are the first-line customers of the public-sector digital forensic examiner, the real customer is the innocent public and victims of crime.  They’re the ones you are there to help.  Never forget that.

Customer Service in the Private Sector

Being in private practice, you’d think having good customer service would be a “no-brainer”.  Well, in the past 18+ months since we launched Pro Digital full-time, I’ve been schooled in the fact that not every private practitioner really practices good customer service (or even knows what it is).  I’ve been pleasantly shocked to receive no less than a half-dozen referrals because of other practitioner’s lack of responsiveness and service.  I’m happy to serve their clients.  It gives Pro Digital a better reputation, expands our client-base and assures our place in the digital forensic market. 

Our customers (clients) range from spouses embroiled in divorce matters to plaintiffs or defendants in civil actions.  They all require different levels of communication, attention, education and technical expertise to help them through their cases.  Going a bit further, we help out indigent clients and accept court-appointed cases at reduced rates because our history of public service was not abandoned when we launched a private practice.  We know our clients need us to perform services they may have neither the skills nor the equipment to perform, but just because that fact is present and undeniable doesn’t mean we take our clients for granted.

Perhaps the best notion on which to hang the proverbial hat of customer service upon in private practice of digital forensics is trust.  Our clients trust us with their data, which is oftentimes very sensitive.  They trust us to be able to help them in their cases.  And they trust that we won’t over-bill or exploit their naiveté about digital forensics and investigation.  That measure of trust is one we do not take lightly, nor do we ever intend to forget.

One More Thought

I’d like to close by touching briefly on the public-private sector “rivalry”, or whatever term is appropriate to define the alleged philosophical difference in approaches between public and private sector practitioners.  Both as a digital forensic consultant and as a trainer, I’ve run into a segment of workers and “leaders” in public service with the overall mindset that what they do is of a higher calling and, because they don’t get paid as much as private sector practitioners, they are sacrificing some of themselves for the public good.  I’ve even experienced this as a contract trainer who teaches to law enforcement. 

To be honest, it makes no sense to me.  It may make some sense if I had never worked in law enforcement, but being that I also dedicated 15 years of my career to public service, I really don’t accept the notion that my counterparts in public service are sacrificing themselves for the public good.  The bottom line is, we all get paid to do a job.  (And please trust me when I say that many of you get paid much more than me!)  Government workers are paid by tax-payers to do a job, just like private practitioners are paid by clients to do a similar job.  We all have “customers” and we’re all answerable to them.  We’re all part of the system and the system needs us all to try to maintain fair and impartiality in investigations and court proceedings. 

We all have a role to fill.  Let’s make a common pledge to work together to serve everyone to the best of our ability by putting ego aside and working for the benefit of the digital forensic field, never forgetting the value of the customers we serve.  We’ll all gain from that mindset!

Author:
Patrick J. Siewert, SCERS, BCERT, LCE
Principal Consultant
Professional Digital Forensic Consulting, LLC
Virginia DCJS #11-14869
Based in Richmond, Virginia
Available Globally

We Find the Truth for a Living!

About the Author:
Patrick Siewert is the Principal Consultant of Pro Digital Forensic Consulting, based in Richmond, Virginia.  In 15 years of law enforcement, he investigated hundreds of high-tech crimes, incorporating digital forensics into the investigations, and was responsible for investigating some of the highest jury and plea bargain child exploitation cases in Virginia court history.  A graduate of both SCERS, BCERT, the Reid School of Interview & Interrogation and various online investigation schools (among others), Siewert continues to hone his digital forensic expertise in the private sector while growing his consulting & investigation business marketed toward litigators, professional investigators and corporations.
Twitter: @ProDigital4n6